Limited Lifetime Warranty

 

Each Empire Retractable Screen System(s) is custom built to exact specifications and installed by factory-trained professionals. We expect your purchase to be one that will last you a lifetime and we will make every effort to ensure your satisfaction. The Empire Retractable Screen System(s) must be professionally installed by a qualified service technician and cannot be altered in any way by the end user. The warranty is extended to the original purchaser, whose name appears on the warranty certificate and is in effect at the location shown on the warranty certificate. This warranty applies only to residential installations and is non-transferable. The word defect(s) as used in this warranty, is defined as imperfections that impair the functionality of the retractable system(s). Implied warranty of merchantability and fitness for a particular purpose are limited to the terms of this warranty. The Empire Retractable Screen System(s) provides a Limited Lifetime Warranty on all parts and mechanisms on all of its retractable screen system(s) to be free of defects in material and workmanship. This warranty expressly excludes pile, and external damage from objects not included in the screen system(s) construction in or on screen material, tracks, sill adapters or housing unit. This Limited Lifetime Warranty does not cover damage caused by misuse, abuse, scratching, corrosive atmosphere contaminants, lightning, earthquakes, windstorm, tornadoes, flooding, fire, modification, vandalism, negligence or any other act of God, other causes beyond the control of Empire Retractable Screen System(s). This warranty does not include latching device(s), screws or other fasteners used in the assembly or installation of the Empire Retractable Screen System(s). This warranty does not cover changes in the powder coated finish, which may take place with the passage of time. In no event shall Empire Retractable Screen System(s) be liable for direct or indirect loss, consequential damage, or any other claims except as provided for in this warranty. Defective components will be replaced free of charge for up to one year from date of installation. After one year a service installation charge may apply. The warranty will not cover the cost of labor, applicable taxes, shipping or other consequential expenses related to the removal, return, or re-installation. Any warranty claim will be validated and approved upon inspection of an Empire Retractable Screen System(s) technician.

 

Warranty is Void if:

 

  • The Empire Retractable Screen System(s) is removed from the location it was originally installed and re-installed by a non-qualified Empire Retractable Screen System(s) technician.

  • The Empire Retractable Screen System(s) is repaired or serviced by anyone other than an Empire Retractable Screen System(s) authorized technician.

 

THIS WARRANTY SUPERSEDES ANY AND ALL STATED AND IMPLIED WARRANTIES.